Answered By: Reference Desk Thomas Cooper Library Last Updated: Jul 08, 2020 Views: 277
To access the uscstudent or uscfacstaff wireless networks, you must use your Network username with @ds.sc.edu added to the end. Your Network password is the same as your email password.
The most common problem is that your password has expired and needs to be updated. Use the link below for help when your password is not working.
Even if your password has been updated, often your computer has stored an expired password and is not prompting you to enter your new password.
- PC users: Right-click to "Forget this network" and then reconnect. Enter updated login information.
- Mac users: Un-check "Connect automatically" and then reconnect. If it asks to use your Keychain stored password say no and re-enter your most recent login information.
The staff in the Cooper Technology Lounge on Level 5 of the Thomas Cooper Library are happy to assist you with accessing the wireless network on your laptop or mobile device. Outside of Thomas Cooper Library, support and troubleshooting tips are available from the Division of Information Technology (DoIT).