Answered By: Reference Desk Thomas Cooper Library
Last Updated: Jul 06, 2020     Views: 576

First make sure you are using the right credentials. Access to most library resources requires your Network username and password, which equates to the beginning of your university email address (before the "@") and your email password. (This is different from your VIP ID, which is 8 numbers.)

If your login is still not working, use the link below to try verifying your Network username and password. You may need to reset your Network password (even if you can access your email and Blackboard) using the Account Management menu at

If you continue to have problems, please submit a ticket or email us below.

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