Answered By: Reference Desk Thomas Cooper Library
Last Updated: Mar 28, 2023     Views: 3329

First make sure you are using the right credentials. Access to most library resources requires your Network username and password, which equates to the beginning of your university email address (before the "@") and your email password. (This is different from your VIP ID, which is 8 numbers.)

If your login is still not working, use the link below to try verifying your Network username and password. You may need to reset your Network password (even if you can access your email or Blackboard) using the Account Management menu at

If you are trying to access the eduroam wireless network, you must add to the end of your Network username when logging in. (This is for the wireless network only.)

These links provide additional help with login issues. If you continue to have problems, please submit a ticket or email us.

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