Answered By: Reference Desk Thomas Cooper Library
Last Updated: Jun 27, 2018     Views: 21

First make sure you are using the right credentials. Access to most library resources requires your Network username and password, which equates to the beginning of your email address (before the "@") and your email password. (This is different from your VIP ID, which is 8 numbers.)

If your login is still not working, use the link below to try validating your Network username and password. You may need to reset your Network password using Self Service Carolina. If so, choose View my IDs and manage my passwords under the Personal section of the menu.

If you continue to have problems, please submit a ticket or email

Search again

Contact Us