The Department of Information Technology (DoIT) has created FAQs that address known issues with Wi-Fi across campus in general.

To access the eduroam wireless network, you must use your Network username with @ds.sc.edu added to the end. Your Network password is the same as your email password.

The most common problem that is NOT related to general capacity or hardware issues is that your password has expired and needs to be updated. Use the link below for help when your password is not working.

Note: Even if your password has been updated, often your computer has stored an expired password and is not prompting you to enter your new password.

• PC users: Right-click to "Forget this network" and then reconnect. Enter updated login information.
• Mac users: Un-check "Connect automatically" and then reconnect. If it asks to use your Keychain stored password say no and re-enter your most recent login information.

Please contact the IT Service Desk at 803-777-1800 for help with Wi-Fi access issues that are not solved by the suggestions above.